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With Fur Home, you can choose among several different secure and reliable payment methods:
* Credit Card;
* Advance Credit Transfer;
* Cash On Delivery - COD (only applies for Greek territory);
* Paypal.

Credit cards

The security and peace of mind of our customers are essential for Fur Home. There is much talking about online security and frauds, and misinformation is common. For this reason we have selected Eurobank, an established and trusted banking organization, as our partner for all online transactions. The payment is carried out through the bank’s secure servers, protected by SSL (Secure Socket Layer) protocol. Your credit card information will only be handled through the Eurobank server. Under no circumstances will Fur Home or any other party have access to your codes. We accept the following credit cards: 
Visa, Master Card, and American Express.

Credit transfer

FUR HOME offers the option of payment by credit transfer, so you can purchase without any worries. Select ‘Credit transfer’ from the available payment methods. Then make a credit transfer from your bank: in the description, specify the PO number you have received at the time of purchase. The details for the credit transfer are the following:

 

bank :  EUROBANK,

KASTORIA BRANCH -197- ,

KIKNON AVENUE 4 ,52100 KASTORIA,

SWIFT : ERBKGRAAXXXX

BENEFICIARY : KATSANOS NIKOLAOS

ACCOUNT : 0026.0197.82.0200434305 EURO

IBAN : GR0802601970000820200434305

 

 bank : ALPHA BANK

KASTORIA BRANCH – 850 –

11 NOEMBRIOU STR. 9, 52100 KASTORIA

SWIFT: CRBAGRAAXXX

BENEFICIARY : KATSANOS NIKOLAOS

ACCOUNT: 850 00 2320 000970 EURO

IBAN : GR36 0140 8500 8500 0232 0000970

 

BENEFICIARY: KATSANOS NIKOLAOS (FUR HOME)


The credit transfer usually takes 4 working days. However, to speed up your delivery, you can send the receipt with a CRO number, by fax. In this way, we can track the payment more easily, and deliver the order faster. If the transfer does not arrive within 7 business days, your order will be canceled.

Cash On Delivery (Note: currently available for Greece only)

If you prefer to pay upon delivery, choose COD payment. You will pay the amount specified in the shipping bill directly to the courier. In this case, the courier will only accept the exact amount in cash or prepaid checque. Please comply with these instructions in order to avoid any inconvenience. The maximum limit for payments in cash or prepaid checque is 1,000 Euros.

Paypal

This method allows to use your prepaid Paypal account and to execute the payment by simply typing in your e-mail address and password (a Paypal account is required). Just like credit card transactions, your information will not be shared by Fur Home with any third party, but will be handled exclusively on Paypal servers.

Warehouse Direct Pickup

You can choose to pick up the goods you have bought online directly from our warehouse in Kastoria and pay on the spot.


FREQUENTLY ASKED QUESTIONS

FIND ANSWERS TO OUR CUSTOMERS’ MOST FREQUENTLY ASKED QUESTIONS ABOUT OUR SHOP AND OUR PRODUCTS

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General Questions

Q – Are you a factory owner or a products reseller?
A – We are factory owners and we, solely, manufacture all the products found on this shop.

Q – Do you sell customized patchwork cowhide rugs & fur products?
A – Yes we can customize any product of our shop in any shape, size or combination you fancy. Please keep in mind that cowhide and fur rugs are unique (since nature does not repeat itself), thus the end product of any customization will be a very similar one to your original choice.

Q – Do you have a showroom?
A – Yes we have a showroom, and everybody is more than welcome to visiting us. Our showroom is located in northern Greece at the city of Kastoria which has an old tradition and holds a great reputation in fur & leather manufacturing.

Q – Are you the reseller of the end products sold here or are you the manufacturer?
A – We buy the skins (hides), which we process in our own factory and deliver the end products to our shop.

Q – How is it possible that you get to sell so cheap this perfect quality?
A – Since this is a family business, now entering the third generation of experience into Fur & Leather manufacturing, we always try to sell directly to retail clients.

Q – Do you collaborate with well-known designers?
A – Yes, the collaboration of well-known Greek and Italian designers, guaranties the continuous updating on trends and styles, meeting the modern needs of decoration and home styling.

Q – Do you wholesale (export) your products to other firms?
A – Yes, mainly our main production is exported to Europe and America continents, where we have a stable clientele since many years.

Q – Do you work under white-label?
A – Yes, for years now we manufacture many products under white-labels sold in the international market.

Questions on Cowhide Products

Q – How long will cowhide last?
A – Cow skin is durable and will last many years depending on how and where you use it. Cowhides do not like to be damp or wet for long periods, so please avoid this treatment. On a sunny day you can put your cowhide outside to air out with the underside facing the sun. Store them in a dry, well ventilated place, preferably rolled around a tube core with a clean cotton sheet to protect from dust and dirt while in storage.

Q - How do cats or dogs react to cowhide? Do they try to eat it?
A - This is a tough one to answer because every pet is different. In general, dogs love cowhides and will start sleeping in the middle straight away. I have not heard of any trouble with dogs eating cowhide, it is tanned so has no flavor or appeal. However puppies do tend to chew on things including leather shoes so I can't make any promises. Most cats start off very wary of cowhide, the smell and texture is foreign to them. They walk around the edges. After they realize that a cowhide is no threat they either ignore it or start sleeping on it as well.

Q - How are the hides tanned?
A - They are tanned using the chrome technique so the back of the leather is a blue grey color. This is the best technique for a soft and floppy leather result. They have not been treated with, and contain no residues of PCP, AZO-colouring agents, Chrome VI, formaldehyde and nickel. The tanneries use an environmentally responsible method of waste treatment that exceeds industry standard requirements.

Questions on Ordering and Safe payments

Q - How can I place an order?
A – You can start by browsing the product catalogue, select the products you wish to buy and put them into your shopping basket. When you are ready, just click on the 'checkout' button and follow the on-screen instructions. Fill out your name, address, phone and email information.

On the PayPal payment page, either login to your existing PayPal account or simply enter your credit card details (no need to make an account). The page is payment secured.

Q - What currency does this website use?
A - The default currency is in Euros, but you can also buy in US Dollars and English Pounds.

Q - What will it cost me for freight?
A - International and local freight is calculated in the shopping basket based on the weight of the product.

Q - Is my order insured while in transit to my delivery address?
A - Yes, we have insurance to cover items while in transit from FUR HOME to your home or office. When the courier arrives, please check the packaging for damage and open the parcel before signing the courier receipt docket to check that everything is OK.

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