FIND ANSWERS TO OUR CUSTOMERS’ MOST FREQUENTLY ASKED QUESTIONS ABOUT OUR SHOP AND OUR PRODUCTSView More
Q – Are you a factory owner or a products reseller?
A – We are factory owners and we, solely, manufacture all the products found on this shop.
Q – Do you sell customized patchwork cowhide rugs & fur products?
A – Yes we can customize any product of our shop in any shape, size or combination you fancy. Please keep in mind that cowhide and fur rugs are unique (since nature does not repeat itself), thus the end product of any customization will be a very similar one to your original choice.
Q – Do you have a showroom?
A – Yes we have a showroom, and everybody is more than welcome to visiting us. Our showroom is located in northern Greece at the city of Kastoria which has an old tradition and holds a great reputation in fur & leather manufacturing.
Q – Are you the reseller of the end products sold here or are you the manufacturer?
A – We buy the skins (hides), which we process in our own factory and deliver the end products to our shop.
Q – How is it possible that you get to sell so cheap this perfect quality?
A – Since this is a family business, now entering the third generation of experience into Fur & Leather manufacturing, we always try to sell directly to retail clients.
Q – Do you collaborate with well-known designers?
A – Yes, the collaboration of well-known Greek and Italian designers, guaranties the continuous updating on trends and styles, meeting the modern needs of decoration and home styling.
Q – Do you wholesale (export) your products to other firms?
A – Yes, mainly our main production is exported to Europe and America continents, where we have a stable clientele since many years.
Q – Do you work under white-label?
A – Yes, for years now we manufacture many products under white-labels sold in the international market.
Q – How long will cowhide last?
A – Cow skin is durable and will last many years depending on how and where you use it. Cowhides do not like to be damp or wet for long periods, so please avoid this treatment. On a sunny day you can put your cowhide outside to air out with the underside facing the sun. Store them in a dry, well ventilated place, preferably rolled around a tube core with a clean cotton sheet to protect from dust and dirt while in storage.
Q - How do cats or dogs react to cowhide? Do they try to eat it?
A - This is a tough one to answer because every pet is different. In general, dogs love cowhides and will start sleeping in the middle straight away. I have not heard of any trouble with dogs eating cowhide, it is tanned so has no flavor or appeal. However puppies do tend to chew on things including leather shoes so I can't make any promises. Most cats start off very wary of cowhide, the smell and texture is foreign to them. They walk around the edges. After they realize that a cowhide is no threat they either ignore it or start sleeping on it as well.
Q - How are the hides tanned?
A - They are tanned using the chrome technique so the back of the leather is a blue grey color. This is the best technique for a soft and floppy leather result. They have not been treated with, and contain no residues of PCP, AZO-colouring agents, Chrome VI, formaldehyde and nickel. The tanneries use an environmentally responsible method of waste treatment that exceeds industry standard requirements.
Q - How can I place an order?
A – You can start by browsing the product catalogue, select the products you wish to buy and put them into your shopping basket. When you are ready, just click on the 'checkout' button and follow the on-screen instructions. Fill out your name, address, phone and email information.
On the PayPal payment page, either login to your existing PayPal account or simply enter your credit card details (no need to make an account). The page is payment secured.
Q - What currency does this website use?
A - The default currency is in Euros, but you can also buy in US Dollars and English Pounds.
Q - What will it cost me for freight?
A - International and local freight is calculated in the shopping basket based on the weight of the product.
Q - Is my order insured while in transit to my delivery address?
A - Yes, we have insurance to cover items while in transit from FUR HOME to your home or office. When the courier arrives, please check the packaging for damage and open the parcel before signing the courier receipt docket to check that everything is OK.